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Information for staff and students working offsite

** Please Note this page is still being updated with hyper-links and new information. Please check back frequently for further updates. Information on items below can be found additionally using the Connect Portal Knowledge search ** 

If you have already registered your device on Connect you might want to use the Connect To wizard for personalised instructions on our services.

Useful Knowledgebase Articles - please ensure you are logged in to Connect to see all articles

Update for Thursday 19/03/2020 - Cisco Jabber (Windows) Removed, FAQs for Managed Brunel Computers at Home

Update for Wednesday 18/03/2020 - Cisco Jabber

Update for Tuesday 17/03/2020 - Microsoft Teams

In order to aid remote working, Information Services have released Microsoft Teams on Office 365.

Information on Microsoft Teams can be found on the Office 365 intranet page.

Page Content 

  1. Office 365 – An accessible way to work remotely 

  2. File Sharing and Collaboration 

  3. VPN guidance – How to connect to your H, G and J drives remotely 

  4. MultiFactor Authentication (MFA) 

  5. Cisco Jabber

  6. Managed Brunel laptops/desktops and remote desktop 

  7. Teaching, Learning and Assessing Using Digital Tools

  8. Related Policies

1. Office 365 – An accessible way to work remotely 

Rather than needing to log in to the network in order to access your files and folders, why not use the O365 web apps? 

OneDrive for Business provides online and offline access to your files. You can store, share and edit your documents and media quickly and easily.

Connecting to Brunel OneDrive (Microsoft Windows)

Connecting to Brunel OneDrive (Apple Mac OSX)

Skype for Business allows you to collaborate and communicate regardless of the device you use.  Skype for Business and Outlook are integrated allowing you to schedule meetings and video conferences into your calendar. 

Connecting to Brunel Skype for Business (Microsoft Windows)

Connecting to Brunel Skype for Business (Apple Mac OSX)

Access your other O365 apps either directly from or via IntraBrunel.

You can find more help and support here.

If you need to open another email box (for example a team or service email address) that you have access to please go to https// then login as your self and in the top right corner of the screen click the circle with your photo/initials and you will see the option to Open another mailbox (type in the email address of the other email box and click ok to open)

This guidance is relevant whether you’re accessing the network using a managed machine or your own device.    

Remember: For access via your own device, you must have registered it on the Connect Portal via the Connect To Wizard

Connect To Wizard

Setting Up AnyConnect VPN on Windows

Setting Up AnyConnect VPN on Mac OS X Catalina

Setting Up AnyConnect VPN on Mac OS X

Logged into AnyConnect VPN but cannot access anything

Connecting to Brunel Home (H) Drive (Microsoft Windows 10)

Connecting to Brunel Shared (G) Drive (Microsoft Windows 10)

Connecting to Brunel Home (H) Drive (Mac OS X)

Connecting to Brunel Shared (G) Drive (Mac OS X)

Office 365 free software for (up to) 5 devices

Would like to use the O365 apps on your own device? Here’s how:

Free Microsoft Office 365

We use MFA to ensure we protect our data and mitigate against cybercrime.

Introduction to Multi-Factor Authentication

5. Cisco Jabber

Cisco Jabber Guide - Managed PCs

**Update 17/03/20 - we have had a lot of demand for loan laptops, if you are able to use other advice on this page to access services remotely please do**

If you would like to loan a device, please contact the Service Desk with your requirements (including any software that is not included as standard). More information about Windows 10 software.

For those who are using remote desktop on Mac's please ensure you have the latest version of the client.

Note: If you are a member of a College we may refer you to your IT Team in the first instance as they might have a co-ordinated response to such requests. 

This useful guidance will help you decide which tools can be used to teach / assess remotely and how to access support for each of them

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